St Paul's Cathedral - Learning Administrator

This job has now expired
£19,405 - £20,427 per annum pro rata (£22,932 - £24,140 per annum FTE)

St Paul’s draws together a very diverse set of activities, projections and aspirations. It is the Cathedral of the Diocese of London and the seat of its Bishop, a national church and an international spiritual focus, a space for worship and holiness, a place of debate and challenge, an icon of resilience in the face of adversity, an architectural heritage centre, a partner in the City of London, and a commercial enterprise. In addition to holding four services every day (five on Sundays), St Paul’s is open for sight-seeing six days a week, and last year welcomed over 800,000 paying visitors.

To provide administrative support and be part of the Schools & Family Learning Department, consisting of the Head of Department, Learning Coordinators and volunteers who are responsible for delivering a world-class, cross curricular educational service at the Cathedral for UK schools, that is closely linked to the National Curriculum. The department also offers events and activities for families and community groups.

The Schools & Family Learning Department contributes to the mission of the Cathedral, enabling pupils and students to develop their understanding of the Cathedral’s history, their knowledge and understanding of the Christian faith and the role of the Cathedral within the church and society.

To work with the Head of Schools & Family Learning and Learning Coordinators in continuing to develop the service offered to schools, families and community groups at St Paul’s Cathedral by:

  • Liaising with teachers/visit organisers of client schools
  • Administration of bookings; daily maintenance of the departmental diary and on-line booking system
  • Representing the department at the weekly diary meeting and other meetings, as required from time to time
  • Liaising with volunteers about schedules/availability etc.
  • General record keeping
  • Assisting the Head of Schools & Family Learning with general administrative duties as and when required
  • Liaising with the Finance Department with regard to the invoicing of client schools
  • Assisting with the administration of the Family Learning Programme as required from time to time
  • Maintaining the department’s database of both client schools and potential school contacts
  • Devising, adapting and maintaining spreadsheets for statistical purposes, as required and the keeping of accurate, up to date visit statistics
  • In-house printing/production of resources as devised by the schools team
  • Preparation and sending of promotional mail shots to schools and other agencies as required
  • General filing duties
  • Meeting and greeting of visiting teachers/school groups and others, as required from time to time ensuring that they are escorted to the Schools Department or specified destination on site
  • From time to time, working with the Marketing, Press and Communications team to ensure that the website is kept up-to-date


  • Relevant administrative experience, including experience of working with an on-line booking system
  • Excellent IT skills, including Microsoft Office
  • Highly effective interpersonal and communication skills, both written and oral, including a friendly and polite telephone manner
  • Proven ability to prioritise and manage time effectively
  • Good organisational and analytical skills
  • Effective decision making skills
  • Ability to remain calm and work under pressure
  • A willingness to work collaboratively within the department and across departments and maintain good working relationships with others
  • Reliability, patience and an eye for detail


  • An understanding of the UK education system and the national curriculum

Each member of the staff of the Schools and Family Learning Department is required to familiarise himself/herself with and to comply in all respects with the Chapter's Safeguarding policies and to successfully complete mandatory training.

The successful candidate will understand, and in their work support, the Christian aims and mission of St Paul’s Cathedral.

Our Vision

  • St Paul’s Cathedral seeks to enable people in all their diversity to encounter the transforming presence of God in Jesus Christ.
  • As a community of worshippers, staff and volunteers we work with care and imagination to be a centre for welcome, worship and learning which inspires successive generations to engage with the richness of the Christian faith and its heritage.
  • We aim to do this with confidence, compassion and creativity, promoting dignity and justice for everyone.
  • We work with the Bishop and Diocese of London and the wider church, as a spiritual focus for London, the nation and the world.

Our Values

  • Love, joy, peace, patience, kindness, generosity, faithfulness, gentleness and self-control;
  • To uphold integrity, honesty and openness in what we do;
  • To aim for the highest possible standards in everything we do, acknowledging that we cannot do everything;
  • To make our operations as just and as sustainable as we can;
  • To foster and encourage diversity, being inclusive and challenging to ourselves as well as others.