Record Centre and Lambeth Palace Library Assistant

This job has now expired
15 Galleywall Road, Bermondsey
Permanent
£23,058 p.a. - £23,654 p.a. after probation
11 Applications

The Church of England Record Centre (CERC) holds the archives of a variety of historical central Church of England bodies, which document the evolving organisation and activities of the Church of England since 1704. CERC also provides a records management service to the National Church Institutions (NCIs) and advice to the wider church.

Lambeth Palace Library is the historic library and record office of the Archbishops of Canterbury and the principal repository of the documentary history of the Church of England. Its collections have been freely available for research since 1610.

In 2020, CERC’s archive service will amalgamate with Lambeth Palace Library in a new, purpose-built Library.

As Record Centre and Library Assistant working at both the Church of England Records Centre and Lambeth Palace, you will provide a high standard of service to our customers.

Your role will be varied and interesting and will include answering enquiries, responding to requests for files and deeds, cataloguing and classifying printed material and contributing to the continuous improvement of our systems and processes.

Competent in the use of IT and MS Office you will have good administrative skills and a positive and proactive approach, working flexibly to deliver both quality standards and service requirements.

You may also be interested in our Record Centre Assistant vacancy at https://pathways.churchofengland.org/job/pathways/476/record-centre-assistant

Interviews will be held on the 24th October 2018

  • Contributing ideas, suggestions and experience in the pursuit of increasing the efficiency of processes and/or improving the Record Centre and Lambeth Palace Library services. Actively liaising with customers to seek feedback about the CERC/LPL service.
  • Retrieving, issuing, tracking and returning files and deeds at CERC in response to loan requests from internal customers to Service Level Agreement deadlines. (“live desk”)
  • Answering archival enquiries relating to material at CERC and developing increasing knowledge of the collections to facilitate this
  • Cataloguing and classifying printed material.
  • Assisting in the running and invigilation of the Reading Room at both locations by admitting readers, producing material for readers and other related duties including evening shifts on a rota basis at Lambeth Palace Library.
  • Maintaining the CERC files (including relocating, sorting, cleaning, boxing, stock-taking). This work will involve climbing ladders and getting dusty. Ladders and overalls will be provided.
  • Implementing the agreed quality control mechanisms and updating the relevant computerised (or manual) records systems across all types of work.
  • Developing a working knowledge of the CERC & LPL collections, archival and current.
  • Any other duties that may be reasonably required from time to time.

Essential :

Skills/Aptitudes:

  • Good IT skills, including accurate keyboard skills and familiarity with databases.
  • Excellent grasp of written English.
  • Good clerical and administration skills.
  • Organised, tidy and methodical in day-to-day duties.

Knowledge/Experience:

  • Good knowledge of Microsoft Word and Microsoft Excel.
  • Proven experience of a customer focussed working environment.
  • Ability to follow processes and to contribute recommendations for improvements.
  • Ability to write good quality correspondence to customers.

Education:

  • Good general education, including English GCSE or equivalent.

Personal Attributes:

  • Able and willing to learn new software, new systems and new processes.
  • Adaptable and flexible, open to new ideas.
  • Effective team working.
  • Ability to communicate effectively to customers and team members alike.
  • Able and willing to use ladders and prepared to work in a dusty environment.
  • Self motivated and able and willing to use own initiative and work with minimal supervision (once processes and procedures have been learnt).

Circumstances:

  • Prepared to commute to Bermondsey and Lambeth.

Desirable

Skills/Aptitudes:

  • Able and willing to work with a variety of software packages with minimal support.

Knowledge/Experience:

  • Experience of working in a Record Centre, Archive or Library environment.
  • Previous experience of Calm for either records management or Archives and/or a Library Management System
  • Some knowledge of cataloguing standards

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those you have served in our Armed Forces and their families

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.