Receptionist/Administrator The Old Deanery

This job has now expired
The Old Deanery, Dean's Court, London
Permanent
25000
2 Applications

To be the first point of contact with clergy, lay people and other visitors and callers to The Old Deanery.

To undertake reception and administration duties linked to the role and in support of the wider objectives of the offices of the Bishop and Archdeacon.

Front of house

  • Receive visitors into and out of the Old Deanery, maintaining a visitor’s book
  • Direct people to appropriate colleagues, including issuing a pass
  • Deal with queries from the public and parishes
  • Ensure knowledge of staff movements in and out of the building
  • Maintaining security awareness of both office and car park
  • Offering hospitality and welcome to visitors.

Switchboard

  • Manage incoming calls- screening and directing
  • Take and relay messages
  • Provide general information to enquirers

Administrative

  • Provide general administrative and clerical support upon request, in liaison with The Bishop’s Executive Assistant
  • Prepare correspondence and documents as requested
  • Receive and sort mail and deliveries
  • Maintain incoming and outgoing courier service
  • Keep the ‘Reception Guide’ up to date, including the section on frequently asked questions
  • Oversight of the cleaning contract and liaison contact with the cleaning company
  • Oversight and co-ordination of building maintenance matters.
  • Provide cover for morning and afternoon post collection, delivery and franking as required
  • Prepare daily signing in sheets for staff which are part of fire procedures
  • Prepare Confirmation/Baptism Cards for Bishop’s signature for Confirmation Services being undertaken by the Bishop (list of names provided by the Diary Secretary when details of service confirmed to her).

Diary appointments and meetings

  • Schedule appointments upon request, in liaison with The Bishop’s Executive Assistant organise conference and meeting room bookings
  • Co-ordinate meetings and organise catering
  • Maintain central booking service for car parking

Reception area

  • Monitor and maintain office equipment
  • Control inventory relevant to reception area
  • Tidy and maintain the reception area

The postholder may be required to undertake any other duties that are commensurate with the role.

Essential

  • Previous reception and administration experience
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices
  • Competent computer skills, including Microsoft Office and Outlook
  • Keyboard skills
  • Ability to work a switchboard

Aptitudes and abilities

Essential

  • Customer service orientation
  • Information management
  • Attention to detail
  • Organising and planning skills
  • Verbal and written communication skills

Personal attributes

Essential

  • Professional personal presentation
  • Flexible attitude to performing a variety of tasks
  • Initiative
  • Reliability
  • Stress tolerance
  • Sympathy with the aims and ethos of the work of the Church of England

For more information about this application process, please use this link

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