Head of Digital Planning

Posted 5 days agoExpires in 8 days
Church House Guildford, 20 Alan Turing, Road, Guildford
Fixed Term Part Time
Competitive salary in charity sector, with generous pension provision

This is an exciting time in our diocese, with the launch of the vision of Transforming Church, Transforming Lives in 2016 leading to significant new missional energy in many of our churches, chaplaincies and schools. It’s been especially encouraging to witness the development of around 80 new worshipping communities since the launch, including four major projects in areas of new housing.

Over the past eighteen months we have moved our diocesan teams into new, attractive, open-plan offices on the University of Surrey Research Park; and more recently we have embarked on a major review of the services we offer, seeking to ensure that our diocesan strategy gets well embedded, that our resources are efficiently managed, and that Church House Guildford is genuinely scratching where the parishes are itching.

We are looking for a proven leader and skilled technical professional who can help us shape, plan and deliver the migration of our processes, systems and information to web based services. In doing so you will help us to further streamline and improve our workflows at Church House whilst also making it easier for our parishes to access information.

We want someone who can both inspire and deliver in this area of specialism, but also a colleague who shares the missional passion and heart to reach and serve communities in this place.

  • Lead the development and documentation of a digital strategy for Church House Guildford to support the migration of administrative and information processes and systems to cloud based hosted web services, using off the shelf products and services. This should be formulated in partnership with the IT Contract Service Manager who leads on the provision of outsourced IT Services for a consortium of three dioceses (Guildford, Winchester and Portsmouth). This should include Finance, HR and Property Services, along with training and activities supported by the Parish Co-ordination team.
  • To provide professional advice on the streamlining and migration to paperless workflows for Church House, increasing transparency and parish access to information and services.
  • In consultation with the IT Contract Service Manager, to develop and document an overall architecture plan in support of the digital strategy, providing clarity on the location of system master data, the approach to system integration and overall data security and integrity.
  • In consultation with the IT Services Contract Manager, to develop a phased plan for the migration and implementation of the strategy in line with the architecture plan, ensuring that this optimises the services contracted with the consortium IT service provider, consolidates where possible the number of systems and services supporting Church House services, and minimises the number of service owners accountable for managed service support.
  • To prioritise, put in place and oversee projects to support the scoping, procurement and provision of two key systems: an information system to support the parish needs process and an online self-service portal enabling parish access to Church House information. It is envisaged that these projects will take an iterative approach to provision.
  • To establish and programme manage, in partnership with the IT Contract Service Manager, standalone projects for the scoping, requirements gathering, procurement and implementation of a pipeline of associated web based systems in support of delivering the digital strategy.
  • Working with the IT Contract Service Manager, to ensure that appropriate service and support arrangements are put in place to support the information systems, ensuring these are documented in associated contractual arrangements.
  • Develop and maintain strong professional working relationships with suppliers, stakeholders, senior management and departments (Finance, etc.) as required.
  • Working with the IT Contract Service Manager, to develop supporting policies, keeping up to update and adhering to the IT policy for the Diocese ensuring the relevant strategic objectives are effectively reflected in new commercial arrangements.
  • To ensure that records are maintained and effectively managed to a level that withstands scrutiny by senior management, auditors and that industry best practise is applied to contract and commercial matters. To ensure that commercial and contractual objectives of technology contracts are effectively tracked.

Qualifications

Essential

  • Diploma level or equivalent in Computer Science or a Related technology field
  • Member of a recognised engineering / technical institution

Desirable

  • Degree level in Computer Science or a Related Field

Experience

Essential

  • Previous experience of successfully developing, documenting and delivering a technology related strategy for a people based organisation
  • Strong understanding of the principles of best practice technology system architecture, integration design and system security
  • Extensive experience of planning and leading the phased delivery of a technology strategy and the associated process change in a live operational environment
  • Strong hands on experience of creating specifications and leading a portfolio of technology change projects through their full lifecycle to successful delivery
  • Extensive experience of leading technology related competitive procurements, undertaking selection against agreed requirements and negotiating associated supply and service contracts
  • Demonstrable experience of ensuring an IT provider both delivers and improves the expected level of contracted service
  • Ability to deliver multiple activities concurrently on time and to budget
  • Leading on legal documentation, contracts and reporting in a trust and charitable context
  • Experience of managing and developing a team, including where staff are line managed by others

Desirable

  • Strong experience of developing and producing technology contracts to support managed service delivery in a SAAS or IAAS environment
  • Working in a complex organisational structure
  • Can quickly establish credibility and respect and build strong working relationships with department managers
  • Demonstrable maturity, professionalism and gravitas

The Diocese of Guildford covers the western two-thirds of Surrey and a significant area of north-east Hampshire. It also includes one parish in a London borough and one in rural West Sussex. In the north-east, it is largely suburban, but moving south and west, there are a number of distinct towns and numerous villages. The south-west has a more rural feel to it, but the north-east is largely suburban. The population is just over a million, rising in line with the national rate.

The Diocese has two archdeaconries, each with six deaneries, and a total of 161 parishes. A great deal of the work of the church is done at a local level by the parishes. The diocesan teams support and encourage the work of the parishes, and also work