Team PA– National Safeguarding Team

This job has now expired
£26,681 rising to £28,304 after probation

An exciting opportunity has arisen to join the safeguarding directorate of a national charity.

We believe that safeguarding is everyone’s business and is integral to the culture, mission and structures of the Church.

The National Safeguarding Team (NST) provides professional safeguarding advice to the Church of England on matters of national policy as part of its wider transformation plan, which includes the development and implementation of national training, quality assurance and audit, and work with survivors of abuse. The NST also leads complex casework and supports dioceses in their safeguarding of children and adults.

The NST’s purpose is to help equip people to have the confidence and skills that they need to:

  • Promote wellbeing, a healthy church and safer practices
  • Prevent abuse from occurring
  • Protect vulnerable people
  • Respond well to those who have been abused or may pose a risk of abuse to others

For more information please click the following link

Introduction :

In this key role, you will be responsible for providing administrative support to the National Safeguarding Team.

A key part of your role will be organising and minuting a range of meetings, including those relating to safeguarding case work. This will include communicating effectively with a wide range of internal and external stakeholders.

As the first point of contact, you will be able to provide professional, polite and helpful responses to all internal and external queries. In addition, you will provide diary management and coordination for senior managers. The ability to work on your own initiative, have a professional and positive outlook and the flexibility to support the team to deliver an outstanding service is essential to being successful in this post.

It is also essential that you are experienced in diary management, minute taking and meeting organisation.

Interviews will be held on the 15th May 2019

If successful, you will be motivated and available to join us quickly, subject to a basic DBS check.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

The Role :

  • Provide diary management and administrative support to the National Safeguarding Team’ (NST) including senior managers.
  • Provide administrative support and take formal minutes for core groups, working groups and other meetings led by the NST.
  • Organise team, internal and external meetings including diary co-ordination, room bookings, catering arrangements and collation of necessary papers.
  • Planning and booking of travel and hotel arrangements for NST staff
  • Supporting the Office Manager with the organisation of larger NST events.
  • Manage correspondence by responding to general email queries and logging post.
  • Order stationery supplies as needed.
  • Ensure filing systems are adhered to and all filing is kept up to date. This includes sending archives to the records centre.
  • Create and monitor surveys using web-based systems such as SurveyMonkey.
  • Maintain distribution lists via Excel and Outlook for the NST, using services such as Mail Chimp to send regular newsletters to key stakeholders.
  • Act as an initial point of contact for the safeguarding team, including visitors to the team and handling calls from survivors and safeguarding professionals, ensuring that such calls are responded to appropriately and recorded.
  • Supporting team members to prepare expenses as necessary.

Training and development

  • Provide administrative support to the co-ordination and delivery of national training modules as part of the implementation of a national learning and development framework.


  • Provide administrative support to Senior Casework Manager and Caseworkers including the setting up and minuting of case related core groups.
  • Assist the caseworkers with the casework management system.
  • Any other duties as required by the line manager commensurate with the post.
  • To work positively and inclusively as part of the team and take a proactive approach to personal development.

The requirements for the role :



  • Highly IT literate and proficient with common applications such as Microsoft Word, Excel, Outlook and PowerPoint as well as web-based applications
  • Excellent verbal and written communication skills including ability to write detailed and accurate minutes of meetings, format and proof-read documents
  • High level of initiative and ability to work independently and prioritise workload.
  • Excellent organisational skills
  • Ability to build and maintain relationships with external individuals and organisations.
  • Ability to work in a team within a pressured environment, working to tight deadlines.
  • Ability to work methodically and accurately showing attention to detail
  • Ability to deal sensitively and professionally with survivors of abuse and other vulnerable groups
  • Ability to collect and collate information and data and handle this in line with GDPR requirements


  • Experience of office and administrative work
  • Experience of diary management and meeting planning
  • Experience of minute taking, including meetings regarding complex matters
  • Experience of dealing with enquiries from members of the public
  • Evidence of dealing with confidential and sensitive material
  • Evidence of collaborative working as part of a team


  • A-level or equivalent

Personal Attributes:

  • Confidence to work with senior people
  • Good interpersonal skills and the ability to deal politely, confidently and efficiently with a range of people and to work flexibly as a member of a team
  • Sensitivity and good judgement in dealing with urgent and complex matters
  • Flexible approach to structure of the working day
  • Willingness to learn new skills



  • Experience of working in a setting with either children and families or vulnerable adults, for instance a local Authority social care or NHS settings
  • Knowledge of safeguarding


  • This role will include some national travel

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. To learn more about working for National Church Institutions and our benefits, please click here

As we are a member of the Armed Forces Covenant, we welcome all applications from those you have served in our Armed Forces and their families

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. As a Disability Confident committed employer, it is important to note that there may be occasions where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria* due to high volume. We limit the amount of interviews conducted to five applicants per open post we advertise.

*Where applicable depending on post requirements.